Reviews

Helen, Portland
5.0

12.08.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really impressed with Premier Suites and our stay was perfect. The Suites are incredibly quiet and the beds are so comfy. The staff were very friendly and helped us with our stay. Will return here if we come back to Newcastle.Thank you.


Response:

Dear Helen. Thank you for taking the time to review your recent stay with us and thank you for the great feedback. We are delighted that you enjoyed your stay with us so much and we hope to welcome you back again very soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

16.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Andrea, Thank you for the 5 stars and we are delighted that you enjoyed your stay with us. We do hope that we can welcome you back very soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

02.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Nushreen Many thanks for the 5 stars its great that you enjoyed your stay so much with us. We do hope that we can welcome you back again very soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

12.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Absolutely fantastic stay Annette was so helpful on reception and the apartment was spacious and clean and well equipped Will stay here again Thank you


Response:

Dear Joanne Many thanks for the great review and feedback. Your comments about Annette are very much appreciated and I will ensure that these are shared. We are delighted that you enjoyed the apartment and we do hope to see you again very soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

19.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very happy with our stay, would definitely stay at Premiersuites again, very good value for money & will recommend to family & friends. A+ 👍🏼


Response:

Dear Faith Thanks for taking the time to review your stay and thanks for the fantastic feedback. It was great to hear how much you enjoyed your stay with us. Its always great to be recommended as well. We do hope that we can welcome you back again very soon. Kind regards Matthew Whittaker Cluster Manager