Reviews

Anon,
4.8

26.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very knowledgeable and friendly lady on reception made our stay enjoyable.


Response:

Dear Shirley, Thank you for taking the time to review your stay with us at the PREMIER SUITES Newcastle and thanks for the great feedback. I will ensure that your kind comments are passed onto my colleague and we hope that we can welcome you back again very soon. Kind regards Matthew GM

Anon,
4.8

14.01.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Caron Many thanks for taking the time to review your recent stay and thanks for the great score. We do hope that we can welcome you back to the PREMIER SUITES Newcastle or one of our other great locations very soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

14.12.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Would not hesitate to recommend to friends and family. Does exactly what it states in the adverts. Most enjoyable and in the centre of the city.


Response:

Dear Bill Many thanks for a fantastic review! It was great to read how much you enjoyed your stay with us and we do hope that we can welcome you back again very soon. Wishing you a very Happy Christmas and Great 2017. Best wishes Matthew Whittaker Cluster Manager

Anon,
5.0

30.08.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Best place to stay in Newcastle by a mile , staff are beyond friendly


Response:

Dear Lewis. Many thanks for such a great review! It really was great to read your comments about the team and I will ensure that these are shared with them. We hope to see you again soon. Kind regards Matthew Whittaker Cluster Manager

Anon,
5.0

31.07.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Had an absolutely fantastic stay at the Premier Suites in Newscastle. The staff there coudn't have been more helpful and thesuites are in a perfect location to explore Newcastle.


Response:

Dear Sean Wow thanks for such a great review. It was great to read how much you enjoyed your stay and also how great the team were. We have to agree our central location is ideal for exploring all that this great City has to offer and one visit is never enough!. We hope to see you again soon. Kind regards Matthew Whittaker Cluster Manager